Business Development Manager

Founded in 1925, Duke Manufacturing is a privately held manufacturer of food service equipment designed to address the most important needs in customers' food service operations. Duke's purpose is to Nourish Our World through integrated solutions that connect people, equipment and technology to improve throughput, efficiency and quality. As a privately held company Duke enjoys a rich history and exceptional culture based on our Values. This includes doing the right thing, being open to new possibilities, and always learning and improving. Duke has manufacturing facilities totaling over 700,000 square feet, serving our target markets through six sales offices and distribution centers, and nearly 300 service agency centers in the US, Canada, Europe, Asia, and Latin America, including both strategic corporate accounts and independent sales representatives and foodservice equipment dealers.

Job description

We are seeking a highly experienced and capable business development professional to grow our sales through new account acquisition and current account management. The candidate selected will be responsible for aggressively growing market share within key product categories. This person will report to our Sr. Director Business Development.  

Key responsibilities:

• Develop a working strategy with the Sr. Business Development Director and Value Stream Leader that aligns with the company's strategic goals and sales targets.
• Implement sales growth strategies within targeted dealers, regions, segments and accounts.
• Identify and assemble key decision makers/influencers inside of targeted segments, accounts and channel. 
• Achieve agreed upon sales targets and out comes within schedule.
• Understand, interpret and solve complex problems collaborating with shared internal and external resources.
• Able to analyze customer pain points and present a compelling solution with ROI & value proposition.
• Effectively coordinate sales effort with internal team members, other departments and external channel.
• Expedite the resolution of customer problems and complaints to maximize satisfaction with minimal resources.
• Demonstrate, implement and provide general support for our products.
• Continuously improve through feedback

Desired Skills and Experience

• Bachelor's degree with a business/marketing focus.
• Minimum 5 years' experience in business development with documented examples of acquiring and maintaining large accounts.
• Experience within the foodservice industry is a plus.
• Able to work comfortably where our customers work which includes test facilities, kitchens, retail locations, and corporate locations.
• Strong negotiating skills and the ability to formulate a solid business plan. 
• Strong problem solving and critical thinking skills.
• Self-motivated, a team player, and has a desire to grow, based on his/her performance.  This position has growth potential into Director level.
• Strong documented business skills and outstanding communication abilities.
• Effectively manages his/her time to the "A" priorities. 
• Proficient in Microsoft Office Suite.

Required Abilities:

Sales Proficiency

• Duke utilizes the Miller Heiman Strategic Selling process; candidate will be required to attend certification classes and utilize methodologies.
• Act with a sense of urgency to execute and implement strategies which positively impact sales and performance results.
• Transform sales strategies into results.
• Breakdown organizational barriers to meet customer needs.
• See tasks through to completion regardless of obstacles.
• Know how and where to make trade-offs to achieve desired outcomes.

Opportunity Generation Skills

• Uncover opportunities in new accounts.
• Develop a market strategy to identify target companies and critical issues that they confront on a daily basis.
• Use personal and professional networks to gain access to influential contacts within specific market segments (QSR, LSR, Fast Casual, C-Store and Retail).
• Find ways to influence and tailor sales processes so as to more favorably position for Duke Manufacturing Company.

Interpersonal Skills

• Build appropriate rapport and establish constructive and effective relationships with employees, executives, peers and customers to meet business needs.
• Develop and maintain high personal viability, credibility and trust.
• Establish rapport with customer contacts and others involved in the Food Service industry.
• Adapt personal style, work methods and individual capabilities to contribute to business goals.

Partnering/Teamwork

• Lead and collaborate with other members of the Duke team in the execution of the business strategy.
• Communicate timely and accurate information regarding developments in the selling process to other members of the team.
• Communicate expected outcomes of presentations, conferences and meeting with customers to other team members.

Business, Financial and Technical Expertise

• Excellent understanding of the QSR, Fast Casual & C-Store industry segments and the challenges faced by the customer.

Travel

• Ability to travel 50%-60% to all regions of the US
• Major market airport Accessibility required

Current Openings for Business Development Manager Jobs at Duke Manufacturing